Henry-Fairhurst made her landmark purchase of an Infiniti dealership in 1999.
The shift to a buyer's market from a seller's market in the automotive retail space is nothing new. But there's new technology to help a dealership get back to the basics but with added horsepower behind it.
New-vehicle inventories in the U.S. changed little in April, ending at 2.86 million vehicles, Cox Automotive said — safely under 3 million.
Justin Villa, general manager of Clay Cooley Nissan of Lewisville in Texas is going through NADA Academy to learn extra tools of the trade.
Through in-person and online classes, the NADA trains dealership staff and future owners to face an industry challenged by consolidation, inflation and the perils of new technology.